Can you tell that the route directions you are following are wrong? Can you tell which part of these directions is incorrect? In our recently accepted paper on “defensive wayfinding”, Kai-Florian and I are investigating which kinds of uncertainty in route directions can be detected by wayfinders during wayfinding. Not much work has been done on this topic so far, and we are looking forwad to a lively discussion at COSIT. The uncorrected (accepted) version of the paper is available here: Defensive Wayfinding: Incongruent Information in Route Following.
Defensive wayfinding at COSIT 2015
Martin Tomko
Spatial Thoughts of Martin Tomko
-
Question for you. Given the conclusions in your paper for highway travel, do you believe that as you slow down, say for someone biking or walking, that either they would delight in more detail or that concision is still the way? I’m part of FWI in Denver (http://www.fourwindsinteractive.com) and digital wayfinding is a core and increasingly more popular application, and we would like to stay up with current knowledge and practices in this particular niche. Thank you.
HI David,
I think the key is “appropriate” level of detail. Remain relevant (as a maxim of communication). The content needs to be adapted at each stage of the route – which is simpler for personalized services then for mass signage. I think that key is to subject your signage (incl. positioning) to some testing, There is unfortunately not much done by that in the industry – which is where us, academic may be able to help.